Why Retool (And Any) Consultants Matter in Development?

Anastasia Oreshkevich
Anastasia Oreshkevich

Guest author

November 20, 2024

Why Retool (And Any) Consultants Matter in Development?

As technology continues to advance, businesses have an ever-growing range of tools designed to simplify and speed up development processes. Among these are low-code and no-code platforms, which allow users to create applications without heavy coding. However, alongside this wide range of tech options and the rise of citizen developers, it often begs the question: Do we still need experienced professionals or consultants in this space?

The truth is, while tools have evolved, the importance of expert guidance has not diminished. Low-code developers and consultants bring invaluable technical expertise, strategic insights, and the ability to tackle complex challenges that tools alone cannot address.

In this article, we explore why having skilled retool consultants (or specialists in other low-code platforms) is essential for achieving success in your development projects. But first, let’s take a moment to cover why low-code has become such a hot topic in the tech world today.

Why low-code platforms like Retool are on the rise

The rise of low-code/no-code platforms has changed the way businesses develop applications, offering speed and cost-effectiveness as key benefits. In 2023, the global low-code market reached an impressive $22.25 billion, and its growth trajectory shows no signs of slowing. It is projected to surge to $264.40 billion by 2032.

This growth reflects the increasing adoption of low-code for both customer-facing and internal business processes.​

Among low-code platforms, Retool has emerged as a standout choice for internal tool development. Nearly 65% of businesses that use third-party platforms for internal tools prefer a Retool development solution, followed by Zapier (36%), Airtable (32%), and Google AppSheet (26%)​. Developers, who spend an estimated 30% of their time building internal tools, find Retool invaluable for its ability to drastically cut speed and development time, as per the source. For instance, in just 50 hours, our team developed and delivered a Retool app that enables the client’s sales team to efficiently search for companies and retrieve associated contacts and deals. Read more about this case study here.

Retool is just one example — this article explores other low-code platforms and their unique features for comparison.

Why companies use Retool

From its beginnings as a “bottom-up product-led growth (PLG)” solution, Retool has evolved into a robust enterprise tool, offering a variety of features to meet the diverse needs of businesses. Here are some of its features:

  1. Data integration

With Retool's integration capabilities, you can easily connect to a wide range of data sources, including SQL databases, REST APIs, Google Sheets, Firebase, and GraphQL, consolidating all your business data into one unified platform for streamlined management and real-time insights.

Retool integrations
Retool integrations. Credit: Retool.

This eliminates data silos, allowing businesses to automate workflows and access real-time insights. For instance, logistics companies can use the Retool platform to synchronize inventory data across warehouses, improving supply chain efficiency.

  1. Pre-built components and drag-and-drop interface

Retool streamlines app creation by offering a library of pre-built components, including tables, forms, and buttons, which can be quickly assembled into functional applications.

Its standout capability lies in drastically reducing development time for internal tools like admin panels, dashboards, and CRUD (create-read-update-delete) applications. With the Retool platform, developers can skip building a full React app from scratch; instead, they can connect their production database, utilize drag-and-drop components, and add minimal code as needed. This approach enables teams to build functional apps in as little as one day, compared to the weeks traditional methods would require.

Besides, its drag-and-drop interface enables companies to design highly customized tools tailored to unique business processes, reducing reliance on external IT teams. For example, finance teams can build dashboards with tailored reporting metrics, improving decision-making.

  1. Security and compliance

Retool ensures enterprise-level security with features such as role-based access control, two-factor authentication, and data encryption, safeguarding sensitive information and supporting regulatory compliance. For organizations with stricter security requirements, Retool provides advanced tools like “Single Sign-on (SSO)” and comprehensive audit logs, making it an ideal choice for secure and scalable enterprise applications.

This makes Retool particularly suitable for industries with stringent data regulations, such as healthcare and finance. Companies can avoid compliance violations while ensuring secure application deployment.

For a deeper dive into how companies leverage Retool's capabilities, read our article about Retool use cases.

However, like any low-code platform, Retool is not without its drawbacks. Some of its potential limitations include:

  1. Performance bottlenecks: Some users have experienced slow loading times, particularly when dealing with large datasets or complex enterprise-level applications. This can hinder the development process, especially in data-heavy environments​.
  2. Limited native testing support: Retool lacks built-in testing features, requiring developers to use third-party tools like Playwright to test applications. This adds complexity to the development process and may create additional steps in the workflow.
  3. Learning curve: While Retool offers a lot of flexibility, mastering its features can take time, especially for those who are not well-versed in JavaScript or SQL. While it's a low-code platform, developers still need technical expertise to get the most out of Retool​.

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What do Retool consultants bring to the table?

Retool’s speed and flexibility are major advantages, but challenges like performance issues, pricing, and a learning curve highlight the need for expert support. Finding the right low-code specialist can help bridge these gaps, turning platform potential into business success.  

Here are a few highlights of how a Retool support engineer can help you:

  1. Match YOUR business needs with tailored solutions

Retool consultants bring deep expertise in customizing the platform to align precisely with your business goals and workflows. They analyze your requirements, prioritize features, and ensure every component of your Retool application supports your operations.

If your organization, for example, needs a centralized dashboard for sales tracking and inventory management, consultants can craft a tool that combines real-time data from multiple sources into a single, user-friendly interface. This focus on tailored development helps businesses boost efficiency, streamline processes, and achieve measurable outcomes.

  1. Find the right balance between time and cost

With hands-on experience, consultants can accelerate development cycles, reducing trial-and-error phases. They create efficient workflows and minimize redundant development efforts, which can otherwise inflate costs.

As a result, businesses gain faster turnaround times, which is crucial for staying competitive, while also optimizing costs by avoiding resource wastage. In fact, low-code is estimated to cut the development time by 40-60%. This accelerated delivery ensures businesses remain agile in fast-moving markets.

  1. Integrate with existing systems

With Retool consultants, businesses can ensure seamless integration of their existing systems, such as CRMs, ERPs, or databases, into their workflows. Consultants can set up custom APIs and connectors, enabling real-time communication between platforms and ensuring smooth data synchronization.

For example, a healthcare provider could work with consultants to link Retool to its patient management system and inventory tracking tools. This would streamline operations like medical supply management and appointment scheduling, reducing errors and improving efficiency.

With these integrations, businesses can eliminate manual data entry, saving thousands of hours annually, and gain instant access to accurate, consolidated data to make informed decisions.

  1. Mitigate platform limitations

While Retool is powerful, it may encounter limitations like slow performance when handling extensive datasets or gaps in specific workflows. Consultants help businesses overcome these bottlenecks by implementing tailored solutions, such as optimizing database queries or introducing caching mechanisms for faster data retrieval.

For example, a financial services firm could consult specialists to build dashboards capable of processing millions of daily transactions. By restructuring data flows and introducing “server-side pagination”, consultants can ensure the platform performs reliably under heavy workloads.

Addressing these limitations ensures that businesses can operate smoothly, even with complex and data-heavy applications. This reliability builds user trust and reduces time spent on troubleshooting and downtime.

  1. Provide long-term scalability and support

Consultants design applications with growth in mind, creating scalable tools that adapt to evolving business needs. They also provide training and ongoing support, enabling teams to maintain and extend applications effectively.

For instance, a logistics company planning rapid expansion could work with consultants to create a modular fleet management system using Retool. As the fleet grows from 50 to 500 vehicles, the system could easily scale to handle increased data without requiring a complete overhaul.

Scalable designs minimize redevelopment costs and ensure operational continuity as businesses expand. Empowered teams can quickly implement changes, staying agile in dynamic markets.

When Retool consultants are highly recommended

Low-code platforms like Retool are designed to empower users to build applications with minimal coding. For businesses with straightforward needs, a “do-it-yourself” approach often works well. Retool’s pre-built components, intuitive interface, and robust tutorials make it accessible even to those with limited technical experience.

However, as your requirements grow more complex, you may encounter challenges that demand specialized knowledge. In certain cases — like integrating advanced workflows, meeting stringent security demands, or tackling time-sensitive projects — the expertise of a consultant is highly recommended. This approach ensures you address critical development aspects from the start, minimizing the likelihood of mistakes down the road while paving the way for greater stability and scalable growth.

Consultant
Credit: Unsplash.

Conclusion

Whether you’re looking to build simple tools or tackle complex enterprise-level challenges, leveraging platforms like Retool can be your “go-to” for efficiency. While some organizations may thrive with self-guided development, many benefit from expert consultants who streamline processes, ensure scalability, and deliver tailored solutions.

At Akveo, we specialize in low-code development, offering end-to-end support tailored to your needs. From strategy to implementation, our team helps businesses harness the full potential of Retool and other low-code platforms. Let us empower your team, optimize your workflows, and set you up for long-term success. Reach out to us today!

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Akveo's case

Retool Dashboards with HubSpot Integration

Our client needed a centralized tool to aggregate account and contact activity, improving visibility and decision-making for the sales team.

The solution
We built a Retool application integrated with HubSpot, QuickMail, and Clay.com. The app features dashboards for sorting, filtering, and detailed views of companies, contacts, and deals, along with real-time notifications and bidirectional data syncing.

The result

  • MVP in 50 hours: Delivered a functional application in just 50 hours.
  • Smarter decisions: Enabled data-driven insights for strategic planning.
  • Streamlined operations: Reduced manual tasks with automation and real-time updates.

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Akveo's case

Lead Generation Tool to Reduce Manual Work

Our client, Afore Capital, a venture capital firm focused on pre-seed investments, aimed to automate their lead generation processes but struggled with existing out-of-the-box solutions. To tackle this challenge, they sought assistance from our team of Akveo Retool experts.‍

The scope of work
The client needed a tailored solution to log and track inbound deals effectively. They required an application that could facilitate the addition, viewing, and editing of company and founder information, ensuring data integrity and preventing duplicates. Additionally, Afore Capital aimed to integrate external tools like PhantomBuster and LinkedIn to streamline data collection.

The result
By developing a custom Retool application, we streamlined the lead generation process, significantly reducing manual data entry. The application enabled employees to manage inbound deals efficiently while automated workflows for email parsing, notifications, and dynamic reporting enhanced operational efficiency. This allowed Afore Capital's team to focus more on building relationships with potential founders rather than on administrative tasks.

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Retool CMS Application for EdTech Startup

Our client, CutTime, a leading fine arts education management platform, needed a scalable CMS application to improve vendor product management and user experience.

The scope of work
We developed a Retool application that allows vendors to easily upload and manage product listings, handle inventory, and set shipping options. The challenge was to integrate the app with the client’s system, enabling smooth authentication and product management for program directors.

The result
Our solution streamlined product management, reducing manual work for vendors, and significantly improving operational efficiency.

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Building Reconciliation Tool for e-commerce company

Our client was in need of streamlining and simplifying its monthly accounting reconciliation process – preferably automatically. But with a lack of time and low budget for a custom build, development of a comprehensive software wasn’t in the picture. After going through the case and customer’s needs, we decided to implement Retool. And that was the right choice.

The scope of work

Our team developed a custom reconciliation tool designed specifically for the needs of high-volume transaction environments. It automated the processes and provided a comprehensive dashboard for monitoring discrepancies and anomalies in real-time.

The implementation of Retool significantly reduced manual effort, as well as fostered a more efficient and time-saving reconciliation process.

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Creating Retool Mobile App for a Wine Seller

A leading spirits and wine seller in Europe required the development of an internal mobile app for private client managers and administrators. The project was supposed to be done in 1,5 months. Considering urgency and the scope of work, our developers decided to use Retool for swift and effective development.

The scope of work

Our developers built a mobile application tailored to the needs of the company's sales force: with a comprehensive overview of client interactions, facilitated order processing, and enabled access to sales history and performance metrics. It was user-friendly, with real-time updates, seamlessly integrated with existing customer databases. 

The result? Increase in productivity of the sales team and improved decision-making process. But most importantly, positive feedback from the customers themselves.

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Developing PoC with Low Code for a Tour Operator

To efficiently gather, centralize, and manage data is a challenge for any tour operator. Our client was not an exception. The company was seeking to get an internal software that will source information from third-party APIs and automate the travel itinerary creation process. Preferably, cost- and user-friendly tool.

The scope of work

Our experts ensured the client that all the requirements could be covered by Retool. And just in 40 hours a new software was launched. The tool had a flexible and easy-to-use interface with user authentication and an access management system panel – all the company needed. At the end, Retool was considered the main tool to replace the existing system.

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Our client, a venture fund, had challenges with managing lead generation and client acquisition. As the company grew, it aimed to attract more clients and scale faster, as well as automate the processes to save time, improve efficiency and minimize human error. The idea was to craft an internal lead generation tool that will cover all the needs. We’ve agreed that Retool will be a perfect tool for this.

The scope of work

The project initially began as a proof of concept, but soon enough, with each new feature delivered, the company experienced increased engagement and value. 

We developed a web tool that integrates seamlessly with Phantombuster for data extraction and LinkedIn for social outreach. Now, the company has a platform that elevates the efficiency of their lead generation activities and provides deep insights into potential client bases.

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Akveo's case

Building an Advanced Admin Portal for Streamlined Operations

Confronted with the need for more sophisticated internal tools, an owner of IP Licensing marketplace turned to Retool to utilize its administrative functions. The primary goal was to construct an advanced admin portal that could support complex, multi-layered processes efficiently.

The scope of work

Our client needed help with updating filters and tables for its internal platform. In just 30 hours we've been able to update and create about 6 pages. Following features were introduced: add complex filtering and search, delete records, styling application with custom CSS. 

Together, we have increased performance on most heavy pages and fixed circular dependency issues.

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Facing the challenge of unoptimized cloud resource management, a technology firm working with Google Cloud users was looking for a solution to make its operations more efficient. The main idea of the project was to create an MVP for e-commerce shops to test some client hypotheses. Traditional cloud management tools fell short.

The scope of work

Determined to break through limitations, our team of developers turned Retool. We decided to craft an MVP Dashboard specifically for Google Cloud users. This wasn't just about bringing data into view; but about reshaping how teams interact with their cloud environment.

We designed a dashboard that turned complex cloud data into a clear, strategic asset  thanks to comprehensive analytics, tailored metrics, and an intuitive interface, that Retool provides. As the results, an increase in operational efficiency, significant improvement in cost management and resource optimization.

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Our other client, a SaaS startup, that offers collaborative tools for design and engineering teams, was on a quest to supercharge their sales efforts. Traditional CRM systems were limited and not customizable enough. The company sought a solution that could tailor HubSpot to their workflow and analytics needs.

The scope of work

Charged with the task of going beyond standard CRM functions, our team turned to Retool. We wanted to redefine how sales teams interact with their CRM. 

By integrating advanced analytics, custom metrics, and a user-friendly interface, our developers provided a solution that transformed data into a strategic asset.

In 40 hours, three informative dashboards were developed, containing the most sensitive data related to sales activities. These dashboards enable our customer to analyze sales and lead generation performance from a different perspective and establish the appropriate KPIs.

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Our client, a leading digital credential IT startup, needed a lot of internal processes to be optimized. But the experience with low-code tools wasn’t sufficient. That’s why the company decided to hire professionals. And our team of developers joined the project.

The scope of work

The client has a program that designs and prints custom badges for customers. The badges need to be “mail-merged” with a person’s info and turned into a PDF to print. But what is the best way to do it?

Our developers decided to use Retool as a core tool. Using custom components and JavaScript, we developed a program that reduced employees' time for designing, putting the data, verifying, and printing PDF badges in one application.

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