What is Retool and Why It Might Be Perfect for Your Business?

Kate Bukhtsinava
Kate Bukhtsinava

Digital Marketing Specialist

September 6, 2024

What is Retool and Why It Might Be Perfect for Your Business?

Imagine this—you need to develop an internal tool for your business, but you need to get it done fast (like yesterday). Obviously, traditional development will not solve this challenge. That’s where Retool steps in. This is just the right pal for your idea.

What is Retool and Why It Matters for Your Business

Retool is a low-code platform that allows you to create powerful apps in a decent time (well if it’s nothing really extravagant). It has plenty of pre-built components that you can use and modify, so the dashboard, data management system, or something else can be done in hours. Bonus: with minimal effort.

The beauty of Retool is that it’s designed to work with the stuff you're most likely already using (databases, APIs, and all other systems). It acts like a bridge, connecting everything efficiently—without your direct involvement. You don’t need to be a full-on developer to use it. Retool can handle it (almost) all.

In this guide, we’ll explain why Retool is worth your attention, how it stands out among other platforms, and why it’s becoming the first-choice solution for businesses. So, let’s dive in!

How Retool Compares to Traditional and Other Low-Code Platforms

Although it’s obvious to some people why it’s better to use low-code platforms like Retool, others might still wonder, "Why not just build custom apps from scratch?" Let us give you some highlights.

Pros of Retool:

  1. One of the biggest advantages of Retool is speed. Building an app from scratch can take weeks or even months. With Retool, you can have something functional in just hours thanks to drag-and-drop components and easy data connectors. So, if your goal is function over form, Retool is a go-to.
  1. Retool shines when it comes to integrations. It’s flexible enough to connect with pretty much any system you might rely on. If you’re working with MySQL, PostgreSQL, or an external API, Retool will simplify the process of app development around your existing environment.
  1. While Retool is a low-code platform, it doesn’t leave developers hanging. If you’re used to working with JavaScript or SQL, you can still continue doing it, taking your apps to a new level. Retool allows adding custom logic and data manipulation. It’s the best of both worlds—easy for non-developers, but powerful enough for the ones who code.

But of course, Retool is not all flawless. And to be fair, we’ll have to reveal the cons here as well:

  • While Retool is highly flexible, it does have its limits when it comes to customization. If you need something highly specific, traditional development might still be the better option.
  • For small to medium internal apps, Retool is fantastic. But if you're building something at an enterprise scale, Retool can occasionally hit performance bottlenecks.
  • Retool's pricing is generally reasonable, but as your usage grows, the costs can add up (and that’s understandable). Other low-code platforms might offer different pricing models, so it’s worth comparing.
Low-code and no-code platforms

But Why Retool of All The Low-Code Platforms?

We don't mind other tools at all (and we are not really ambassadors of Retool). But after years of working with different companies, different projects, and different platforms, including Appsmith, OutSystems, Airtable, Mendix, and others, we have come to the conclusion that most of the challenges can be solved with Retool. And here's why.

  1. Ease of use vs. Advanced customization
    Retool is great for internal tools and business apps, where function and data manipulation are key. It’s easier to use than platforms like OutSystems, which require more customization effort. However, platforms like Bubble might offer more design flexibility, but they tend to be less data-focused.
  1. Focus on internal tools
    Retool’s sweet spot is building internal business apps that function (!). If your goal is to build something that manages data, automates workflows, and well integrates with business systems, Retool is hard to beat.
  1. Community and templates
    Retool offers a huge library of pre-built templates and a helpful community, making it easier to start. All other platforms have it as well, but Retool generally provides more integration options and a better user experience.

If you're still not convinced that Retool is your perfect partner, check out our extended breakdown of Retool alternatives. Better yet, save it for later, because we're moving on.

Top Use Cases for Retool: Transforming Business Operations

So, where does Retool really stand out? It’s in those day-to-day operations that usually take a lot of manual work, but could be automated with the right tool. As we said before, Retool offers flexibility and speed to solve business challenges. Here are some of the top use cases where Retool can definitely help you out.

1. Internal dashboards and data management

Every company needs to track performance, manage data, and make decisions based on real-time information. You can quickly build internal dashboards for these needs with Retool. They will allow you to visualize key metrics, gather and process data, and keep track of other things with just a few clicks.

{{mvp-dashboard}}

2. Automating repetitive tasks

Let’s be real—manual processes can be time-consuming and full of errors. One of the biggest advantages of Retool is its ability to automate repetitive tasks: making reports, updating records, or sending notifications. You want everything to work well, right?

{{elevating-crm}}

3. CRM Tools

Most businesses rely on a CRM system to manage relationships with their clients. Although the list of platforms is huge in the market, a lot of them might be too expensive or not customizable enough. Retool can help you to get (more properly to say ‘create’) exactly what you need. You can pull in data from your database, let your team manage leads, create custom workflows, or do whatever else you need.

{{testing-generation}}

4. Admin panels for managing business operations

To manage operations you need a well-working tool. It most likely will be a ‘behind the scenes’ platform—maybe for managing users, reviewing sales reports, or handling HR processes—but it’ll be better there. With Retool, you can quickly build one of those and modify to cover all your needs.

{{admin-portal}}

These are just a few examples of how Retool can help your business. There are so many more: student information systems, fraud detection systems, sales analytics tools, telemedicine platforms, etc. To dive deeper into the possibilities of Retool, check out our Practical Retool Use Cases blog post. You’ll also find some leads on this Retool landing page.

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Best Practices and Tips for Using Retool in a Scaling Business

What starts as a startup, can grow into an enterprise. In the same way, what starts as a simple tool can quickly balloon into something more complex. That’s why it’s important to find a tool that can scale with your business—like Retool. And another crucial thing is to get the most out of it. How? Here are some tips:

1. Keep your apps modular and maintainable

It’s tempting to add more and more features to an app when a business needs to grow, but this can lead to messy, complex tools. The solution might be (and should be) a modular approach. What does it mean exactly? It’s simple: break your app into small components that handle specific tasks and reuse them any time you need. This will help to troubleshoot more easily and make updates with no effect on the whole app.

2. Use templates and cloning to fasten development

Retool offers a big pack of pre-built templates for almost any need. They can help you to start fast. But when working on a new project, you’ll always have to start from scratch. You don’t want it, right? That’s where cloning comes in. If you've built something that works well—like a dashboard or an admin panel—clone it, modify it, and reuse it for other projects. You’ll see—it’s great!

3. Organize your data sources and queries efficiently

Retool allows you to connect to a lot of databases and APIs, but it’s also important to organize queries and data sources well. The solution might be—again—a modular approach. It will improve app performance and make it easier to debug.

4. Optimize apps with server-side processing

At some point, you’ll likely reach the peak when you’ll have to handle more users, more data, and more complex operations. To be sure your apps can deal with it, send heavy processing on the server side. Server-side filtering, sorting, and calculations will take the load off, while the app will continue to operate at the same speed.

5. Automate repetitive workflows as you scale

When you're scaling fast, manual workflows can slow your development. But with Retool it’s possible to automate most of the tasks, like generating reports, sending notifications, or updating records based on specific triggers. With this approach, your team will be able to focus on important work instead of repetitive tasks.

6. Implement Role-Based Access Control (RBAC)

It’s better to keep all the processes and all the responsible ones in order. So, make sure the right people have access to the right parts of your apps. Retool offers a role-based access control (RBAC) that might help with this challenge. It will help you manage permissions and secure sensitive information.

Scaling isn’t just about adding more—it’s about doing it smartly. To make it work, explore Retool and its functionality to the fullest. A good idea will be to check out our latest blog post about maximizing productivity with Retool—more tips are available there.

Is Retool Worth the Investment?

When it comes to investing in any platform, price is always a key consideration. But it should not be the only one. In this section, we’ll share all the important highlights that might help you to make a choice whether to use or not to use Retool. Important remark: the final decision is still on you.

Retool pricing
Credit: Retool.

Pricing Overview

Retool pricing should fit well businesses of all sizes—from startups to larger enterprises. Here’s a quick rundown of the main pricing tiers:

1. Free Plan that is designed for those who are just starting out and want to explore the platform. It includes:

- up to 5 users,

- access to basic features like building apps, connecting to databases, and using pre-built templates.

Who it’s for:
Small teams or solo users in the early stages of app building, most likely need advanced features just yet.

2. Team Plan, where most small to mid-sized businesses will likely land. It’s:

- priced at $10 per user per month (billed annually),
- includes more robust features like RBAC, advanced integrations, and custom components.

Who it’s for:
Growing teams that need more control, collaboration features, and the ability to scale as their business expands.

3. Business Plan for larger businesses. It provides:
- everything in the Team plan,
- extra features like SSO (single sign-on) and audit logs.

And cost $50 per user per month (billed annually).

Who it’s for:
Medium to large organizations that require higher security standards.

4. Enterprise Plan for those working at a much larger scale. This plan includes:
- everything in the Business plan,
- dedicated customer support,
- a custom SLA (service-level agreement),
- options for on-premise deployment.

Who it’s for:
Enterprises with specific compliance, security, and performance needs.

For a better understanding of what the platform offers, check out our in-dept Retool pricing guide.

Do You Really Need Retool?

To decide if Retool is worth the investment, consider a few more factors:

  1. Time vs. Cost
    Compared to traditional development, which could take months and a dedicated team of developers, Retool lets you create powerful apps in days (or even hours) with minimal effort. You can save both time and resources. And that’s what we all are seeking for, right?

  2. Scalability
    Are you planning to scale your business? How far? Retool is able to manage it. There are possibilities for any company—from startup to enterprise.
  1. Team
    For companies without a large development team, Retool is a game-changer. It allows non-technical users to build easy tools quickly, while developers have the freedom to add custom functionality. Basically, two people (or even one) are needed to make the project run. Isn’t it amazing?

The Bottom Line

So, is Retool the right choice for you? If you’re looking for a way to build internal tools fast, without the hassle of traditional development, then the answer is probably yes. Retool simplifies the process, easily connects with your systems, and lets you focus on important stuff.

Sure, it has its limits—especially when it comes to heavy customization or handling massive enterprise-scale operations—but for most businesses, Retool is more than enough to get the job done.

If you need additional consulting or looking for someone to help you start your project, we are here to help. Contact us to find the best way to make Retool work for you.

Contact us
If you need a free consultation on your project, get in contact with us.
In Akveo, we have years of experience working with different low-code platforms, including Retool, Airtable, UI Bakery, and others.
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