You’ve probably heard a lot about AI in the past few months. It is everywhere now – in the news, on social media – and even in your real life. Like many other hype things, AI might seem to be something temporary and unnecessary for businesses. But that’s not the case, especially if you are considering experimenting with AI in Retool.
Just imagine: most manual routine activities, which, in addition to being boresome, are usually heavily time-consuming, can be effectively performed by a Retool App powered with AI solutions. You can have plenty of time for what you like more: creativity, strategy, and innovation. And it’s not a distant future scenario.
Why choose Retool with AI for business
AI with Retool is a game-changing combo – and some businesses already experienced it on their products. How does it revolutionize the way businesses operate and why does this even matter? Let's explore!
• Speed and Efficiency
Integrating AI with Retool turbocharges development, reducing the time from concept to prototype and live app. This combination automates tasks like data sorting and generating basic queries, freeing up teams to innovate.
• Customization and Scalability
Retool and AI together offer customized solutions that help your business scale seamlessly, maintaining smooth operations and preparing you for future demands for work with no interruptions.
• Cost-Effectiveness
By automating repetitive tasks, teams can focus on high-value projects. This strategy ensures that you can leverage AI for innovation in a cost-effective manner.
• Enhanced Data Security and Compliance
Retool has always been prioritizing security and data protection. This is true for the AI integration, too. It was designed to protect applications against cybersecurity challenges in mind.
Useful AI features in Retool
Let's dive a bit deeper into the AI-driven options that Retool offers. You’ll see that they can enrich your app possibilities and transform the way your business operates.
Feature 1. Integration with machine learning models. Predictive analytics, image recognition, and natural language processing can now be implemented into your Retool apps. To improve the decision-making and operational processes, simply set up the connection to platforms like Google Cloud AI, AWS SageMaker or any other.
Feature 2. Chatbots and virtual assistants. Retool apps can use artificial intelligence to communicate with customers as well. It will allow you to automate support and assistance, streamline communication, and all of this without constant human presence.
Feature 3. Text analysis and generation capabilities are a great way for you to access advanced analytics and entity recognition. You’ll be able to process any data, from customer feedback to reporting, automatically and with ease.
Feature 4. Data enrichment and insight extraction can significantly increase the value of the information you get. Automate these processes to save your time and make efficient decisions based on reliable data.
Feature 5. Analyze and optimize workflows to automate decision-making processes. This will improve operational efficiency and ensure you can constantly evolve your business (and everything connected to it).
All these features (and many more that will probably be implemented in the future) make Retool a dynamic ecosystem for AI-driven solutions. The possibilities of these integrations are limitless, offering you a way to maintain a competitive edge in the industry your business operates.
Where to use Retool AI? Real cases
Many companies continue to be cautious about AI. But for what? While they are sitting around waiting for the world to finally return to normal (it will never happen, btw), others are experimenting, testing, and making their lives easier and businesses – more successful. Here we'll explore two cases of using AI with Retool from real companies: how and why they came to these solutions and what these decisions brought them. Spoiler: the results were even better than expected!
Intercom: Simplifying Customer Support with AI
The case: Intercom is a private American software company that specializes in business messages. It connects businesses with their customers. As a way to manage and track support requests, the company uses “tickets”. The goal of this experiment was to find a solution to resolve “tickets'' automatically. Preferable numbers – from 10 to 20% of the incoming requests.
Challenges:
- Company started with implementing a system in ChatGPT. But its responses were generic and not customized or personalized at all. The result – 0% of support tickets were deflected.
- Switching to Off-the-Shelf AI solutions didn’t help. Adopting ready-made AI tools slightly improved ticket resolution to 1-2%. Yet these tools were limited due to lack of integration with internal systems.
The solution: Intercom decided to work with AI features offered by Retool. And this was a winning idea. Retool brought the customization and integration they needed. The platform used company-specific knowledge and "Retool Vectors", that made responses more relevant and similar to an actual support.
Outcomes:
- The shift led to 25% of support tickets being automated on the first response.
- Internal knowledge and specific business logic that Retool used significantly improved the relevance of responses.
Holland & Barrett: Digital Transformation with AI
The case: Holland & Barrett, a big player in the health and wellness retail sector, aimed at ambitious digital transformation. The company wanted to use the data they have to make their marketing more personalized. But there was no perfect tool to reach this goal.
Challenges:
- The vast data was locked in a complex structure that was difficult to reach.
- Existing data reports and dashboards failed to provide the experience necessary for business to get insights and make decisions that will work.
The solution: Holland & Barrett turned to Retool, which, empowered by AI, gave an opportunity to build interactive tools they needed. Marketers were able to not just view data, but interact with it, shaping business actions directly.
Outcomes:
- Retool became a core for a self-service program governance tool, iTransform. This tool was reporting and alerting on internal initiatives, improving data accessibility and actionability.
- By integrating generative AI, the tool automated summary creation, providing executive-level insights and boosting productivity.
Conclusion
Wrapping it up, it's clear that integrating AI with Retool can greatly improve your business opportunities: enhance customer support, unlock transformations, leverage data in ways previously thought impossible and do so much more. Real-life successes from companies like Intercom and Holland & Barrett illustrate the benefits of embracing this technology.
Retool AI stands as a beacon for innovation. If you're wondering how it could empower your business, reach out to our experts for a consultation. We’re ready to help you navigate the exciting possibilities Retool AI offers.
Retool Dashboards with HubSpot Integration
Our client needed a centralized tool to aggregate account and contact activity, improving visibility and decision-making for the sales team.
The solution
We built a Retool application integrated with HubSpot, QuickMail, and Clay.com. The app features dashboards for sorting, filtering, and detailed views of companies, contacts, and deals, along with real-time notifications and bidirectional data syncing.
The result
- MVP in 50 hours: Delivered a functional application in just 50 hours.
- Smarter decisions: Enabled data-driven insights for strategic planning.
- Streamlined operations: Reduced manual tasks with automation and real-time updates.
Lead Generation Tool to Reduce Manual Work
Our client, Afore Capital, a venture capital firm focused on pre-seed investments, aimed to automate their lead generation processes but struggled with existing out-of-the-box solutions. To tackle this challenge, they sought assistance from our team of Akveo Retool experts.
The scope of work
The client needed a tailored solution to log and track inbound deals effectively. They required an application that could facilitate the addition, viewing, and editing of company and founder information, ensuring data integrity and preventing duplicates. Additionally, Afore Capital aimed to integrate external tools like PhantomBuster and LinkedIn to streamline data collection.
The result
By developing a custom Retool application, we streamlined the lead generation process, significantly reducing manual data entry. The application enabled employees to manage inbound deals efficiently while automated workflows for email parsing, notifications, and dynamic reporting enhanced operational efficiency. This allowed Afore Capital's team to focus more on building relationships with potential founders rather than on administrative tasks.
Learn more about the case
Retool CMS Application for EdTech Startup
Our client, CutTime, a leading fine arts education management platform, needed a scalable CMS application to improve vendor product management and user experience.
The scope of work
We developed a Retool application that allows vendors to easily upload and manage product listings, handle inventory, and set shipping options. The challenge was to integrate the app with the client’s system, enabling smooth authentication and product management for program directors.
The result
Our solution streamlined product management, reducing manual work for vendors, and significantly improving operational efficiency.
Building Reconciliation Tool for e-commerce company
Our client was in need of streamlining and simplifying its monthly accounting reconciliation process – preferably automatically. But with a lack of time and low budget for a custom build, development of a comprehensive software wasn’t in the picture. After going through the case and customer’s needs, we decided to implement Retool. And that was the right choice.
The scope of work
Our team developed a custom reconciliation tool designed specifically for the needs of high-volume transaction environments. It automated the processes and provided a comprehensive dashboard for monitoring discrepancies and anomalies in real-time.
The implementation of Retool significantly reduced manual effort, as well as fostered a more efficient and time-saving reconciliation process.
Creating Retool Mobile App for a Wine Seller
A leading spirits and wine seller in Europe required the development of an internal mobile app for private client managers and administrators. The project was supposed to be done in 1,5 months. Considering urgency and the scope of work, our developers decided to use Retool for swift and effective development.
The scope of work
Our developers built a mobile application tailored to the needs of the company's sales force: with a comprehensive overview of client interactions, facilitated order processing, and enabled access to sales history and performance metrics. It was user-friendly, with real-time updates, seamlessly integrated with existing customer databases.
The result? Increase in productivity of the sales team and improved decision-making process. But most importantly, positive feedback from the customers themselves.
Developing PoC with Low Code for a Tour Operator
To efficiently gather, centralize, and manage data is a challenge for any tour operator. Our client was not an exception. The company was seeking to get an internal software that will source information from third-party APIs and automate the travel itinerary creation process. Preferably, cost- and user-friendly tool.
The scope of work
Our experts ensured the client that all the requirements could be covered by Retool. And just in 40 hours a new software was launched. The tool had a flexible and easy-to-use interface with user authentication and an access management system panel – all the company needed. At the end, Retool was considered the main tool to replace the existing system.
Testing New Generation of Lead Management Tool with Retool
Our client, a venture fund, had challenges with managing lead generation and client acquisition. As the company grew, it aimed to attract more clients and scale faster, as well as automate the processes to save time, improve efficiency and minimize human error. The idea was to craft an internal lead generation tool that will cover all the needs. We’ve agreed that Retool will be a perfect tool for this.
The scope of work
The project initially began as a proof of concept, but soon enough, with each new feature delivered, the company experienced increased engagement and value.
We developed a web tool that integrates seamlessly with Phantombuster for data extraction and LinkedIn for social outreach. Now, the company has a platform that elevates the efficiency of their lead generation activities and provides deep insights into potential client bases.
Building an Advanced Admin Portal for Streamlined Operations
Confronted with the need for more sophisticated internal tools, an owner of IP Licensing marketplace turned to Retool to utilize its administrative functions. The primary goal was to construct an advanced admin portal that could support complex, multi-layered processes efficiently.
The scope of work
Our client needed help with updating filters and tables for its internal platform. In just 30 hours we've been able to update and create about 6 pages. Following features were introduced: add complex filtering and search, delete records, styling application with custom CSS.
Together, we have increased performance on most heavy pages and fixed circular dependency issues.
Creating MVP Dashboard for Google Cloud Users
Facing the challenge of unoptimized cloud resource management, a technology firm working with Google Cloud users was looking for a solution to make its operations more efficient. The main idea of the project was to create an MVP for e-commerce shops to test some client hypotheses. Traditional cloud management tools fell short.
The scope of work
Determined to break through limitations, our team of developers turned Retool. We decided to craft an MVP Dashboard specifically for Google Cloud users. This wasn't just about bringing data into view; but about reshaping how teams interact with their cloud environment.
We designed a dashboard that turned complex cloud data into a clear, strategic asset thanks to comprehensive analytics, tailored metrics, and an intuitive interface, that Retool provides. As the results, an increase in operational efficiency, significant improvement in cost management and resource optimization.
Elevating CRM with Custom HubSpot Sales Dashboard
Our other client, a SaaS startup, that offers collaborative tools for design and engineering teams, was on a quest to supercharge their sales efforts. Traditional CRM systems were limited and not customizable enough. The company sought a solution that could tailor HubSpot to their workflow and analytics needs.
The scope of work
Charged with the task of going beyond standard CRM functions, our team turned to Retool. We wanted to redefine how sales teams interact with their CRM.
By integrating advanced analytics, custom metrics, and a user-friendly interface, our developers provided a solution that transformed data into a strategic asset.
In 40 hours, three informative dashboards were developed, containing the most sensitive data related to sales activities. These dashboards enable our customer to analyze sales and lead generation performance from a different perspective and establish the appropriate KPIs.
Building a PDF Editor with Low-Code
Our client, a leading digital credential IT startup, needed a lot of internal processes to be optimized. But the experience with low-code tools wasn’t sufficient. That’s why the company decided to hire professionals. And our team of developers joined the project.
The scope of work
The client has a program that designs and prints custom badges for customers. The badges need to be “mail-merged” with a person’s info and turned into a PDF to print. But what is the best way to do it?
Our developers decided to use Retool as a core tool. Using custom components and JavaScript, we developed a program that reduced employees' time for designing, putting the data, verifying, and printing PDF badges in one application.
As a result, the new approach significantly reduces the time required by the internal team to organize all the necessary staff for the conference, including badge creation.
