Low Code Development in Action: Key Use Cases Across Industries

Low code software development has become an excellent alternative to the traditional approach to building custom applications. Thanks to it, even non-tech specialists can build feature-rich applications through visual interfaces and drag-and-drop tools. This democratization of software development has gained traction across various industries. Businesses from absolutely different domains opt for low-code solutions to streamline and automate their inner processes. In this article, we offer you to take a look at the most common low code use cases that will provide you with a better understanding of how you can benefit from this method of creating apps.

Low code application development: Quick overview

Before we proceed to low code examples, let us briefly mention some of the most important advantages of this development approach.

• Accelerated app development. Low-code platforms offer visual development tools, drag-and-drop interfaces, and numerous pre-built templates. Thanks to this, there is no need to write thousands of code lines manually. This ensures faster creation of applications compared to traditional methods.
• Reduced IT-related expenses. With low-code tools, companies do not need to have large, specialized development teams. As a result, they can greatly optimize labor costs.
• Improved collaboration between teams. Business and IT teams can work together more effectively with low-code platforms. All specialists can contribute to the development process. This helps to ensure that the final product meets both technical and operational needs.
• Seamless integrations. Low-code platforms, like Retool, UI Bakery, and others, typically provide out-of-the-box integration with a wide variety of commonly used business systems, databases, and third-party services.
• Innovation and experimentation. The ease and speed of development with low-code tools encourage teams to experiment with new ideas, workflows, and processes. With the well-established low code governance, all this is possible without the necessity to allocate significant development resources.

Want to learn more about low code software development and its differences from the traditional method? You can find detailed information in one of our recently published articles. Please follow the link.

Low code use cases: How businesses can benefit from this approach

We have mentioned mainly general advantages that low code platforms can ensure. However, there are also some domain- and industry-specific ones that we will highlight in our low code examples.

Modern platforms for low code development typically offer the possibility of building various apps intended for different tasks. And a row of successfully realized projects can be a great illustration of this fact.

Low code application development for healthcare

The healthcare industry is one of the most strictly regulated ones. That’s why any applied solutions should meet serious requirements, especially when it comes to such aspects as data security and privacy.

Nevertheless, today, there are low-code platforms that can ensure the required compliance with healthcare regulations like HIPAA.

Overall, a lot of processes at hospitals and clinics are standardized. Given this, it is quite convenient to use this development method to build solutions for managing patient records, appointments, and medical histories. Thanks to automating clinical workflows such as patient admissions, discharge processes, and treatment plans, it is possible to reduce manual errors and greatly improve service delivery.

Low-code insurance solutions

Low-code can automate repetitive and manual insurance-related tasks, especially in claims processing. Such apps can help route claims to the relevant departments, reduce human errors in data entry, as well as process and settle all claims significantly faster.

Moreover, some modern low-code platforms allow businesses to integrate AI/ML models. Such tools can flag potentially fraudulent claims early in the process. As a result, it becomes easier to avoid serious financial and reputational damages for insurance agencies.

It’s also worth mentioning that such platforms can be chosen for low code mobile app development as well. For example, insurance companies can launch applications for their clients. With such products, users can easily view policy information, initiate claims, and check claim statuses. All this can be possible without the participation of a company’s representative. This not only enhances customer experience but also reduces workload for employees.

Low code examples in the travel industry

Travel agencies can use low-code platforms to rapidly develop solutions for achieving multiple business goals. Such apps can enhance customer experiences, streamline operations, and improve employee productivity.

Among the popular types of low code software, we can mention tools for automating booking processes, customer self-service portals, and invoicing solutions.

In our practice, we also have a relevant low code business case. Our team cooperated with a boutique travel company and built a Retool app for it.

We had a task to develop a solution for internal use to track traveler information and manage the scheduling system. The main challenge was a very pressing deadline. Nevertheless, thanks to our Retool developer approach we successfully finished the project in time.

The application has six input forms for data entry, 21 reports to track traveler information, as well as three dashboards. By using these dashboards, the company's employees can monitor all main metrics and data points. You can read more about this solution here.

Low-code solutions for education

E-learning is actively gaining popularity today. More and more students of different ages demonstrate their interest in using web platforms and mobile apps instead of (or together with) traditional textbooks. Such trends boost the demand for digital solutions that can address their needs. That’s why a growing number of educational institutions and startups are joining this game. They are looking for cost- and time-efficient methods to launch their educational apps and low-code development often becomes their choice.

What software products can be built with this approach? For example, it can be applied to develop customizable LMS platforms. Such platforms can allow educators to create courses, track student progress, as well as automate grading and certifications.

Another case when low code tools can help is student enrollment and management. With their help, schools can efficiently automate the enrollment process, class assignments, and scheduling. To see how it works in real life, check this case study.

Low code development for real estate

Low-code platforms are often used in the real estate industry due to all the benefits that they can provide. Such tools are widely applied to build property management solutions, including tenant management, lease management, and payment processing tools.

Low code CRM platform development can also be a feasible idea. With the use of templates and ready-made components, it is possible to build a feature-rich system to capture and manage leads from multiple sources, as well as automatically assign them to agents based on different criteria.

A low code CRM platform can automate follow-ups with potential buyers or tenants through personalized emails, texts, or calls. The system can track engagement and schedule reminders for agents to reach out at the right time.

Our team was also engaged in a low code development project for the real estate market. We worked on the creation of a mobile PoC app for landlords. The app was intended to help them manage their property, tenant applications, and finances. Detailed information about the chosen tools and the scope of work can be found here.

Apps for customer service and support

Companies often rely on low code development to automate their help desk processes. For example, it is possible to set up a ticketing system to manage customer issues. This solution will automatically assign cases to the right agents based on priority or expertise.

Another use case in this domain is the creation of a knowledge base. Modern tools allow companies to automate regular updates of such data collections. It means that customers and employees can always access self-help resources with up-to-date info without contacting support teams.

Last but not least is the development of AI-driven chatbots and virtual assistants using low-code platforms. These solutions can handle customer inquiries, troubleshoot common problems, and provide instant support.

Solutions for supply chain and logistics

Low-code apps can be efficiently used by logistics companies. They can develop tools that will provide real-time updates on shipment statuses, route optimization, and delivery notifications for both businesses and customers.

It is also possible to utilize low-code platforms’ templates to build solutions for managing supplier relationships. These systems often offer features to track orders and ensure timely procurement of materials.

Another application for such solutions is automated tracking of inventory levels and warehouse operations to ensure efficient supply chain management.

Low-code apps for human resource management

Human resource management plays a critical role in any organization. It unites a wide range of employee-related processes such as recruitment, payroll, performance evaluation, and compliance with labor laws. Low-code platforms can significantly enhance HR operations and enable HR teams to focus more on strategic initiatives rather than administrative tasks.

For example, today, a lot of companies are interested in building employee self-service portals with low-code tools. Such portals can provide functionality for submitting leave requests, requesting payroll information, as well as managing available benefits, and getting access to performance reviews.

With solutions built with low-code tools, it is easy to automate the recruitment process. You can introduce workflows for monitoring job applications, scheduling interviews, and sending notifications to hiring managers. Check out our real case—the development of the HR platform on Retool for our client.

And actually there are many more examples and industries low code can be used for. To dive deeper, you can read our article on Retool use cases.

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Is low code software a good choice for you?

Quite often the necessity to choose the correct development approach can be rather frustrating for business owners. There is an opinion that low code solutions have a very limited area of application. Nevertheless, as you can see, it is absolutely false. In reality, the range of low code use cases is very wide. If you haven’t found your domain on our list, it doesn’t mean that it is impossible to rely on such tools to build an app for you.

At Akveo, we have been working with such platforms for many years already and deeply understand their capabilities. In our work, we successfully follow the low code best practices and know how to get the highest value from these technologies.

Based on our experience, we have prepared a short questionnaire for you. It will help you make the right decision.

• Do you want to automate your business processes?
• Are you interested in rapid prototyping?
• Do you have limited development resources?
• Do you want to reduce development time and optimize your expenses?
• Do you work in a sphere with quickly changing requirements?
• Do you want to engage your non-tech specialists in the development process?

If you have answered “yes” to at least 50% of the questions, you can definitely consider low code application development as a viable option. But to be on the safe side, you may need to have a consultation with experts. And here, we will be happy to offer our help. We can provide you with low code consulting and development services. To learn more, just contact us. Let us help you transform your business processes to achieve better efficiency!

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