Low Code Development in Action: Key Use Cases Across Industries

Julia Sakovich
Julia Sakovich

Guest author

October 17, 2024

Low Code Development in Action: Key Use Cases Across Industries

Low code software development has become an excellent alternative to the traditional approach to building custom applications. Thanks to it, even non-tech specialists can build feature-rich applications through visual interfaces and drag-and-drop tools. This democratization of software development has gained traction across various industries. Businesses from absolutely different domains opt for low-code solutions to streamline and automate their inner processes. In this article, we offer you to take a look at the most common low code use cases that will provide you with a better understanding of how you can benefit from this method of creating apps.

Low code application development: Quick overview

Before we proceed to low code examples, let us briefly mention some of the most important advantages of this development approach.

  • Accelerated app development. Low-code platforms offer visual development tools, drag-and-drop interfaces, and numerous pre-built templates. Thanks to this, there is no need to write thousands of code lines manually. This ensures faster creation of applications compared to traditional methods.
  • Reduced IT-related expenses. With low-code tools, companies do not need to have large, specialized development teams. As a result, they can greatly optimize labor costs.
  • Improved collaboration between teams. Business and IT teams can work together more effectively with low-code platforms. All specialists can contribute to the development process. This helps to ensure that the final product meets both technical and operational needs.
  • Seamless integrations. Low-code platforms, like Retool, UI Bakery, and others, typically provide out-of-the-box integration with a wide variety of commonly used business systems, databases, and third-party services.
  • Innovation and experimentation. The ease and speed of development with low-code tools encourage teams to experiment with new ideas, workflows, and processes. With the well-established low code governance, all this is possible without the necessity to allocate significant development resources.

Want to learn more about low code software development and its differences from the traditional method? You can find detailed information in one of our recently published articles. Please follow the link.

Low code use cases: How businesses can benefit from this approach

We have mentioned mainly general advantages that low code platforms can ensure. However, there are also some domain- and industry-specific ones that we will highlight in our low code examples.

Modern platforms for low code development typically offer the possibility of building various apps intended for different tasks. And a row of successfully realized projects can be a great illustration of this fact.

Low code application development for healthcare

The healthcare industry is one of the most strictly regulated ones. That’s why any applied solutions should meet serious requirements, especially when it comes to such aspects as data security and privacy.

Nevertheless, today, there are low-code platforms that can ensure the required compliance with healthcare regulations like HIPAA.

Overall, a lot of processes at hospitals and clinics are standardized. Given this, it is quite convenient to use this development method to build solutions for managing patient records, appointments, and medical histories. Thanks to automating clinical workflows such as patient admissions, discharge processes, and treatment plans, it is possible to reduce manual errors and greatly improve service delivery.

Low-code insurance solutions

Low-code can automate repetitive and manual insurance-related tasks, especially in claims processing. Such apps can help route claims to the relevant departments, reduce human errors in data entry, as well as process and settle all claims significantly faster.

Moreover, some modern low-code platforms allow businesses to integrate AI/ML models. Such tools can flag potentially fraudulent claims early in the process. As a result, it becomes easier to avoid serious financial and reputational damages for insurance agencies.

It’s also worth mentioning that such platforms can be chosen for low code mobile app development as well. For example, insurance companies can launch applications for their clients. With such products, users can easily view policy information, initiate claims, and check claim statuses. All this can be possible without the participation of a company’s representative. This not only enhances customer experience but also reduces workload for employees.

Low code examples in the travel industry

Travel agencies can use low-code platforms to rapidly develop solutions for achieving multiple business goals. Such apps can enhance customer experiences, streamline operations, and improve employee productivity.

Among the popular types of low code software, we can mention tools for automating booking processes, customer self-service portals, and invoicing solutions.

In our practice, we also have a relevant low code business case. Our team cooperated with a boutique travel company and built a Retool app for it.

We had a task to develop a solution for internal use to track traveler information and manage the scheduling system. The main challenge was a very pressing deadline. Nevertheless, thanks to our Retool developer approach we successfully finished the project in time.

Retool dashboard
Retool dashboard.

The application has six input forms for data entry, 21 reports to track traveler information, as well as three dashboards. By using these dashboards, the company's employees can monitor all main metrics and data points. You can read more about this solution here.

Low-code solutions for education

E-learning is actively gaining popularity today. More and more students of different ages demonstrate their interest in using web platforms and mobile apps instead of (or together with) traditional textbooks. Such trends boost the demand for digital solutions that can address their needs. That’s why a growing number of educational institutions and startups are joining this game. They are looking for cost- and time-efficient methods to launch their educational apps and low-code development often becomes their choice.

What software products can be built with this approach? For example, it can be applied to develop customizable LMS platforms. Such platforms can allow educators to create courses, track student progress, as well as automate grading and certifications.

Another case when low code tools can help is student enrollment and management. With their help, schools can efficiently automate the enrollment process, class assignments, and scheduling. To see how it works in real life, check this case study.

Low code development for real estate

Low-code platforms are often used in the real estate industry due to all the benefits that they can provide. Such tools are widely applied to build property management solutions, including tenant management, lease management, and payment processing tools.

Low code CRM platform development can also be a feasible idea. With the use of templates and ready-made components, it is possible to build a feature-rich system to capture and manage leads from multiple sources, as well as automatically assign them to agents based on different criteria.

A low code CRM platform can automate follow-ups with potential buyers or tenants through personalized emails, texts, or calls. The system can track engagement and schedule reminders for agents to reach out at the right time.

Our team was also engaged in a low code development project for the real estate market. We worked on the creation of a mobile PoC app for landlords. The app was intended to help them manage their property, tenant applications, and finances. Detailed information about the chosen tools and the scope of work can be found here.

Retool mobile application
Retool application for real estate company.

Apps for customer service and support

Companies often rely on low code development to automate their help desk processes. For example, it is possible to set up a ticketing system to manage customer issues. This solution will automatically assign cases to the right agents based on priority or expertise.

Another use case in this domain is the creation of a knowledge base. Modern tools allow companies to automate regular updates of such data collections. It means that customers and employees can always access self-help resources with up-to-date info without contacting support teams.

Last but not least is the development of AI-driven chatbots and virtual assistants using low-code platforms. These solutions can handle customer inquiries, troubleshoot common problems, and provide instant support.

Solutions for supply chain and logistics

Low-code apps can be efficiently used by logistics companies. They can develop tools that will provide real-time updates on shipment statuses, route optimization, and delivery notifications for both businesses and customers.

It is also possible to utilize low-code platforms’ templates to build solutions for managing supplier relationships. These systems often offer features to track orders and ensure timely procurement of materials.

Another application for such solutions is automated tracking of inventory levels and warehouse operations to ensure efficient supply chain management.

Low-code apps for human resource management

Human resource management plays a critical role in any organization. It unites a wide range of employee-related processes such as recruitment, payroll, performance evaluation, and compliance with labor laws. Low-code platforms can significantly enhance HR operations and enable HR teams to focus more on strategic initiatives rather than administrative tasks.

For example, today, a lot of companies are interested in building employee self-service portals with low-code tools. Such portals can provide functionality for submitting leave requests, requesting payroll information, as well as managing available benefits, and getting access to performance reviews.

With solutions built with low-code tools, it is easy to automate the recruitment process. You can introduce workflows for monitoring job applications, scheduling interviews, and sending notifications to hiring managers. Check out our real case—the development of the HR platform on Retool for our client.

And actually there are many more examples and industries low code can be used for. To dive deeper, you can read our article on Retool use cases.

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Is low code software a good choice for you?

Quite often the necessity to choose the correct development approach can be rather frustrating for business owners. There is an opinion that low code solutions have a very limited area of application. Nevertheless, as you can see, it is absolutely false. In reality, the range of low code use cases is very wide. If you haven’t found your domain on our list, it doesn’t mean that it is impossible to rely on such tools to build an app for you.

At Akveo, we have been working with such platforms for many years already and deeply understand their capabilities. In our work, we successfully follow the low code best practices and know how to get the highest value from these technologies.

Based on our experience, we have prepared a short questionnaire for you. It will help you make the right decision.

  • Do you want to automate your business processes?
  • Are you interested in rapid prototyping?
  • Do you have limited development resources?
  • Do you want to reduce development time and optimize your expenses?
  • Do you work in a sphere with quickly changing requirements?
  • Do you want to engage your non-tech specialists in the development process?

If you have answered “yes” to at least 50% of the questions, you can definitely consider low code application development as a viable option. But to be on the safe side, you may need to have a consultation with experts. And here, we will be happy to offer our help. We can provide you with low code consulting and development services. To learn more, just contact us. Let us help you transform your business processes to achieve better efficiency!

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Akveo's case

Lead Generation Tool to Reduce Manual Work

Our client, Afore Capital, a venture capital firm focused on pre-seed investments, aimed to automate their lead generation processes but struggled with existing out-of-the-box solutions. To tackle this challenge, they sought assistance from our team of Akveo Retool experts.‍

The scope of work
The client needed a tailored solution to log and track inbound deals effectively. They required an application that could facilitate the addition, viewing, and editing of company and founder information, ensuring data integrity and preventing duplicates. Additionally, Afore Capital aimed to integrate external tools like PhantomBuster and LinkedIn to streamline data collection.

The result
By developing a custom Retool application, we streamlined the lead generation process, significantly reducing manual data entry. The application enabled employees to manage inbound deals efficiently while automated workflows for email parsing, notifications, and dynamic reporting enhanced operational efficiency. This allowed Afore Capital's team to focus more on building relationships with potential founders rather than on administrative tasks.

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Akveo's case

Retool CMS Application for EdTech Startup

Our client, CutTime, a leading fine arts education management platform, needed a scalable CMS application to improve vendor product management and user experience.

The scope of work
We developed a Retool application that allows vendors to easily upload and manage product listings, handle inventory, and set shipping options. The challenge was to integrate the app with the client’s system, enabling smooth authentication and product management for program directors.

The result
Our solution streamlined product management, reducing manual work for vendors, and significantly improving operational efficiency.

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Akveo's case

Building Reconciliation Tool for e-commerce company

Our client was in need of streamlining and simplifying its monthly accounting reconciliation process – preferably automatically. But with a lack of time and low budget for a custom build, development of a comprehensive software wasn’t in the picture. After going through the case and customer’s needs, we decided to implement Retool. And that was the right choice.

The scope of work

Our team developed a custom reconciliation tool designed specifically for the needs of high-volume transaction environments. It automated the processes and provided a comprehensive dashboard for monitoring discrepancies and anomalies in real-time.

The implementation of Retool significantly reduced manual effort, as well as fostered a more efficient and time-saving reconciliation process.

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Creating Retool Mobile App for a Wine Seller

A leading spirits and wine seller in Europe required the development of an internal mobile app for private client managers and administrators. The project was supposed to be done in 1,5 months. Considering urgency and the scope of work, our developers decided to use Retool for swift and effective development.

The scope of work

Our developers built a mobile application tailored to the needs of the company's sales force: with a comprehensive overview of client interactions, facilitated order processing, and enabled access to sales history and performance metrics. It was user-friendly, with real-time updates, seamlessly integrated with existing customer databases. 

The result? Increase in productivity of the sales team and improved decision-making process. But most importantly, positive feedback from the customers themselves.

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Akveo's case

Developing PoC with Low Code for a Tour Operator

To efficiently gather, centralize, and manage data is a challenge for any tour operator. Our client was not an exception. The company was seeking to get an internal software that will source information from third-party APIs and automate the travel itinerary creation process. Preferably, cost- and user-friendly tool.

The scope of work

Our experts ensured the client that all the requirements could be covered by Retool. And just in 40 hours a new software was launched. The tool had a flexible and easy-to-use interface with user authentication and an access management system panel – all the company needed. At the end, Retool was considered the main tool to replace the existing system.

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Akveo's case

Testing New Generation of Lead Management Tool with Retool

Our client, a venture fund, had challenges with managing lead generation and client acquisition. As the company grew, it aimed to attract more clients and scale faster, as well as automate the processes to save time, improve efficiency and minimize human error. The idea was to craft an internal lead generation tool that will cover all the needs. We’ve agreed that Retool will be a perfect tool for this.

The scope of work

The project initially began as a proof of concept, but soon enough, with each new feature delivered, the company experienced increased engagement and value. 

We developed a web tool that integrates seamlessly with Phantombuster for data extraction and LinkedIn for social outreach. Now, the company has a platform that elevates the efficiency of their lead generation activities and provides deep insights into potential client bases.

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Akveo's case

Building an Advanced Admin Portal for Streamlined Operations

Confronted with the need for more sophisticated internal tools, an owner of IP Licensing marketplace turned to Retool to utilize its administrative functions. The primary goal was to construct an advanced admin portal that could support complex, multi-layered processes efficiently.

The scope of work

Our client needed help with updating filters and tables for its internal platform. In just 30 hours we've been able to update and create about 6 pages. Following features were introduced: add complex filtering and search, delete records, styling application with custom CSS. 

Together, we have increased performance on most heavy pages and fixed circular dependency issues.

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Akveo's case

Creating MVP Dashboard for Google Cloud Users

Facing the challenge of unoptimized cloud resource management, a technology firm working with Google Cloud users was looking for a solution to make its operations more efficient. The main idea of the project was to create an MVP for e-commerce shops to test some client hypotheses. Traditional cloud management tools fell short.

The scope of work

Determined to break through limitations, our team of developers turned Retool. We decided to craft an MVP Dashboard specifically for Google Cloud users. This wasn't just about bringing data into view; but about reshaping how teams interact with their cloud environment.

We designed a dashboard that turned complex cloud data into a clear, strategic asset  thanks to comprehensive analytics, tailored metrics, and an intuitive interface, that Retool provides. As the results, an increase in operational efficiency, significant improvement in cost management and resource optimization.

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Akveo's case

Elevating CRM with Custom HubSpot Sales Dashboard

Our other client, a SaaS startup, that offers collaborative tools for design and engineering teams, was on a quest to supercharge their sales efforts. Traditional CRM systems were limited and not customizable enough. The company sought a solution that could tailor HubSpot to their workflow and analytics needs.

The scope of work

Charged with the task of going beyond standard CRM functions, our team turned to Retool. We wanted to redefine how sales teams interact with their CRM. 

By integrating advanced analytics, custom metrics, and a user-friendly interface, our developers provided a solution that transformed data into a strategic asset.

In 40 hours, three informative dashboards were developed, containing the most sensitive data related to sales activities. These dashboards enable our customer to analyze sales and lead generation performance from a different perspective and establish the appropriate KPIs.

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Akveo's case

Retool for Sales and CRM Integration

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Akveo's case

Building a PDF Editor with Low-Code

Our client, a leading digital credential IT startup, needed a lot of internal processes to be optimized. But the experience with low-code tools wasn’t sufficient. That’s why the company decided to hire professionals. And our team of developers joined the project.

The scope of work

The client has a program that designs and prints custom badges for customers. The badges need to be “mail-merged” with a person’s info and turned into a PDF to print. But what is the best way to do it?

Our developers decided to use Retool as a core tool. Using custom components and JavaScript, we developed a program that reduced employees' time for designing, putting the data, verifying, and printing PDF badges in one application.

As a result, the new approach significantly reduces the time required by the internal team to organize all the necessary staff for the conference, including badge creation.

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