Low-Code App Builders for Business Users: Tools to Empower Your Team

Kate Bukhtsinava
Kate Bukhtsinava

Digital Marketing Specialist

November 18, 2024

Low-Code App Builders for Business Users: Tools to Empower Your Team

Ever wish you could build your own business tools without waiting on a developer? Low-code platforms make it possible. From streamlining workflows to automating everyday tasks, low-code app builders let you bring your ideas to life—fast. In this guide, you’ll find out how low-code can give you the power to create, which platforms stand out, and tips to make your journey as smooth as possible. Ready to take control? Let’s dive in.

Why Low-Code App Builders Matter for Business Users?

Low-code app builders are changing the game for business users, making it easy to create powerful apps. It’s understandable: businesses need faster solutions, fewer bottlenecks, and the ability to adapt quickly. Low-code platforms make this possible by putting the tools directly in your hands.

Here’s why they’re such a valuable asset:

  • Quick Solutions, No Coding Required

Imagine building a custom app or automating a workflow in minutes, just by dragging and dropping. No more waiting weeks for developers—low-code puts the power directly in your hands.

  • Saves Time and Money

Traditional development can be slow and costly. With low code, you get to create what you need, when you need it, without the extra expenses.

  • Flexibility to Adapt

Need to make changes as things shift? Low-code makes it easy to adjust and improve your app anytime, so it always meets your business’s evolving needs.

  • Less Dependence on IT

Low-code tools let you tackle projects on your own, freeing up IT teams to focus on complex tasks. That means faster results and more freedom for your team.

In a nutshell, low-code app builders give you the tools to work smarter and faster, bringing real impact to your business without the need for code.

What Can You Use Low-Code App Builders For?

Low-code platforms for business developers unlock a world of possibilities for business users, helping with everything from automating tasks to building custom apps. Need to set up approval workflows? Or maybe your old dashboard isn’t cutting it anymore? There are so many ways low-code app builders can make an impact: streamlining workflows, tracking sales leads, building mobile apps for field teams, managing inventory, enhancing customer support with self-service portals, collecting customer feedback—the list goes on.

Let’s dive deeper into some of these use cases:

  • Automate Repetitive Tasks

Imagine setting up workflows that automate routine tasks like data entry, approvals, and reporting, freeing up hours each week. For instance, we built a Retool low-code HR Portal for a Pan-African marketplace, automating various HR processes across multiple countries and making approvals seamless. With automation, you can keep operations running smoothly while reducing manual work.

  • Build Custom Dashboards

Low-code platforms make it easy to create custom dashboards that pull data from various sources, giving you real-time insights into KPIs and team performance—all in one place. Dashboards allow you to track patterns quickly and make data-driven decisions without complex setups, providing flexibility to adjust metrics as your business evolves.

  • Develop Internal Tools

From a CRM aligned with your specific workflow to a tailored inventory tracker, low-code lets you build internal tools that solve unique challenges. You might start with a simple proof of concept to test the design—as we did with a German tour operator’s Retool PoC, where we automated travel itinerary creation. Tailored tools give your team precisely what they need without the limitations of generic software.

  • Streamline Approval Processes

Low-code makes it possible to set up workflows that automatically route approvals, like expense reports or project proposals, to the right people with reminders. These workflows can eliminate bottlenecks and ensure that approvals stay on track. By reducing these delays, businesses can maintain a steady operational flow without requiring constant manual intervention.

  • Manage Inventory and Supply Chain

Low-code platforms allow you to build tools to track stock levels, receive reordering alerts, and manage the supply chain, all from a centralized, customized interface. One company we worked with used low-code to improve inventory tracking, which helped reduce both stockouts and excess inventory. These types of apps can streamline operations and cut down on waste, ultimately improving cost efficiency.

  • Enhance Customer Support with Self-Service Portals

Self-service portals are ideal for allowing customers to find answers, track orders, or submit support requests on their own. Not only does this ease the load on customer support teams, but it also improves customer satisfaction with faster access to solutions. See how our customer portals have helped clients deliver better service and keep customers engaged.

And if you are looking for more use cases, check out this article or this one—there are plenty of ideas.

Credit: cottonbro studio / Pexels.

Key Features to Look For in Low-Code App Builders

Finding the right low-code app builder can make all the difference for your team. Each platform has its strengths, but there are a few core features that are especially useful for business users. Here’s what to focus on:

1. Ease of Use and Intuitive Design

What to look for: Look for something that’s easy to navigate, ideally with drag-and-drop options to keep things simple. This way, even beginners can build apps quickly and easily.

Why it matters: A simple, intuitive layout means you can get started right away without a big learning curve. Less time learning, more time building.

2. Pre-Built Templates and Components

What to look for: Choose a platform with templates for common apps (like CRMs or task managers) and pre-made elements like forms, tables, and charts.

Why it matters: Starting with ready-made elements gives you a huge head start, so you don’t have to build every little detail from scratch.

3. Integration Capabilities

What to look for: Pick a platform that connects easily with the tools you already use—whether that’s a CRM, ERP, or marketing software. Extra points if it offers API access or webhooks.

Why it matters: Smooth integration means your data flows naturally across all your tools, making it easier to keep everything in sync.

4. Mobile Compatibility and Responsiveness

What to look for: Make sure the platform’s apps work well on desktop, tablet, and mobile. Features like GPS, camera access, and notifications are a bonus if you need them.

Why it matters: Apps that work across devices mean your team can stay productive on the go, which is essential for mobile workflows.

5. Security and Compliance Features

What to look for: Look for features like encryption, user authentication, and access control to keep your data safe. If you handle sensitive data, make sure the platform meets standards like GDPR or HIPAA.

Why it matters: Strong security keeps your business and customer data safe, which is non-negotiable in today’s digital world.

6. Customization and Flexibility

What to look for: Platforms that let you adjust workflows or add custom actions are ideal. If you want even more flexibility, some platforms let you add code (like JavaScript).

Why it matters: Every business is different, so customization options allow you to create an app that truly fits the way your team works.

7. Cost and Licensing Options

What to look for: Pricing that fits your budget, whether it’s a subscription or pay-as-you-go model. Most platforms offer a free trial, which is a great way to test things out.

Why it matters: The right pricing structure lets you stay within budget, especially if your needs change. Free trials let you explore without any commitment.

8. Support and Community Resources

What to look for: Look for platforms that offer helpful support options, whether it’s live chat, email, or phone support. Having an active user community and solid documentation is a big plus.

Why it matters: Support options make it easier to troubleshoot issues and get help quickly, especially if you’re new to low-code.

9. Reporting and Analytics Tools

What to look for: Built-in reporting and data tools are a big help for tracking your app’s performance. Dashboards and real-time insights make it even better.

Why it matters: Having these tools in place means you can monitor your app and make data-driven improvements as you go.

Challenges Business Users Might Face with Low-Code Platforms

Low-code platforms are packed with useful features, but it’s helpful to be aware of a few challenges that business users might run into. Here are some of the main ones:

  • Some platforms may not offer the level of security or compliance needed for sensitive data, which can be a concern for certain businesses.
  • When people build apps independently, it can create “shadow IT,” where apps and processes develop outside IT oversight, leading to security and management issues.
  • Not every low-code platform integrates smoothly with all business tools, which might create extra steps for users.
  • While low-code platforms offer some flexibility, they may limit more complex customizations, especially for unique needs.
  • Even though these platforms are designed for ease of use, there’s still a learning curve in understanding app logic and data flow.
  • As apps become more complex, performance can slow down on some platforms.
  • Some platforms may not scale well as needs grow, so it’s worth checking if they’ll fit your long-term goals.
  • Version control and collaboration tools may be fairly simple, which can make teamwork a bit more challenging on bigger projects.

The good news is that by knowing about these challenges ahead of time, you can choose a platform that fits your needs and make the most of all that low-code has to offer.

Best Low-Code Platforms for Business Users

Choosing the best low-code platform can make a big difference in your team’s productivity and success. Here are some popular options, each with its own strengths and areas to keep in mind:

Retool platform
Retool platform. Credit: Retool.

1. Retool Low-Code Platform

Key Features: Retool is great for building internal tools and has strong data integration capabilities.

Best For: Teams focused on data-heavy internal apps.

Standout Benefit: Quick setup and solid data integrations for internal use.

Bottlenecks: Primarily designed for internal tools, so it has fewer options for customer-facing applications.

Read the full overview.

Mendix platform
Mendix platform. Credit: Mendix.

2. Mendix Low-Code Platform

Key Features: Collaborative app development with strong integration support and multi-user capabilities.

Best For: Teams needing collaborative, enterprise-level applications.

Standout Benefit: Mendix’s focus on collaboration makes it ideal for multi-functional teams.

Bottlenecks: Mendix’s many features can be challenging for beginners, so it may come with a bit of a learning curve.

Read the full overview.

Zoho Creator platform
Zoho Creator Platform. Credit: Zoho Creator.

3. Zoho Creator Low-Code Platform

Key Features: Database management, app templates, and built-in integrations with Zoho’s suite of products.

Best For: Small to mid-sized businesses using Zoho or needing database-driven applications.

Standout Benefit: Ideal for users wanting CRM integration or quick database management.

Bottlenecks: Works best for those already in the Zoho ecosystem; customization is limited for more complex applications.

Read the full overview.

Microsoft Powerapps platform
Microsofr Power Apps Platform. Credit: Microsoft.

4. Microsoft Power Apps Low-Code Platform

Key Features: Seamless integration with Microsoft 365, Teams, and Azure.

Best For: Teams already using Microsoft products looking for easy integration.

Standout Benefit: Familiar interface and powerful options for Microsoft users.

Bottlenecks: Best suited for businesses within Microsoft’s ecosystem; it’s less flexible outside of it.

Bubble platform
Bubble Platform. Credit: Bubble.

5. Bubble No-Code Platform

Key Features: Extensive customization for web applications, with a supportive community and intuitive interface.

Best For: Startups or small businesses looking for highly customized web applications.

Standout Benefit: Highly flexible for building custom web applications.

Bottlenecks: Limited support for mobile apps and can be tricky for backend integrations.

Quick ase platform
Quick Base Platform. Credit: Quick Base.

6. Quick Base Low-Code Platform

Key Features: Customizable workflows, automation, and solid integration options.

Best For: Teams looking for automation and workflow customization.

Standout Benefit: Great for building tools that improve collaboration and streamline business processes.

Bottlenecks: Design flexibility is somewhat limited, which may not meet all UI needs.

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Tips for Getting Started with Low-Code as a Business User

Ready to try low-code? Here are some practical tips to help you start off on the right foot:

#1. Start small. Begin with something simple, like automating a basic task or creating a dashboard. Starting small helps you get comfortable with the platform without getting overwhelmed.

#2. Use templates and pre-built components. Most platforms have templates and ready-made components for things like CRMs, task managers, and more. These can save you time and help you get started quickly without building every piece from scratch.

#3. Test out integrations. Try connecting the low-code platform with your existing tools, like your CRM or ERP systems, to ensure everything syncs smoothly. Low-code platforms are often strong on integrations, so it’s helpful to learn how these work early on.

#4. Tap into resources. Many platforms have video tutorials, user guides, and active communities. Don’t hesitate to use these resources to help you get up to speed and troubleshoot any challenges you might face.

#5. Think about scaling. As you get more comfortable with low-code, consider how your initial projects might expand. Look for a platform that will allow you to add more complex features down the road if needed.

#7. Work with experts for bigger projects. If you’re tackling a large or important project, consider teaming up with low-code experts. They can help you make sure your app is secure, compliant, and integrated smoothly with your other systems. This can also help prevent “shadow IT” issues in the future.

The Bottom Line

Low-code platforms are a great way to get things done, whether it’s automating tasks, building dashboards, or making workflows easier. With a bit of practice, you’ll be ready to turn your ideas into real, working tools. And if you need any help along the way, reach out to us—we’re here to help make your low-code journey a success.

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