Retool App Saves Travel Agency 120 Hours Each Month

A boutique travel company hired Akveo to develop a Retool app to manage its scheduling system and client information. Our team centralized the data collection and presented key business points through dashboard integration.

Retool
Retool App Saves Travel Agency 120 Hours Each Month

Industry overview

Company Overview

L’Esperta creates personalized Italian travel tours that reflect its deep passion for the country. Our Client specializes in custom itineraries because it focuses on the unique interests and dreams of each traveler. They cover everything from cultural tours and culinary adventures to wine tastings and art explorations.

About the project

Challenges

  • The previous developer left the project unfinished, requiring immediate assistance to complete the Retool application development.
  • Because of the development delays, L'Esperta could miss its high tourist season, so they have to find someone to finish the Retool application asap.

Requirements

  • Develop a user-friendly Retool app for internal use to track traveler information and scheduled services for a solo travel consulting business.
  • The application should consist of six input forms for data entry, 21 reports to track and analyze traveler information and services, and three dashboards for an overview and monitoring of main metrics and data points.

Key Deliverables

  • Create a comprehensive Retool application for scheduling and client information management.
  • Develop automated reporting and dashboard system based on Retool templates.
Main tool
Retool

Retool is a secure and well-governed platform to build, deploy, and manage internal apps.

Additional tools
Project Timeline
One month, three weeks
Element

Akveo’s team, who was working on the project

Ivan Bichan
Ivan Bichan
Low-Сode Developer
Dmitry Sitnik
Dmitry Sitnik
Head of Low-Code Department

Solution

L'Esperta found Akveo through a Google search while looking for Retool development support and consultancy. Akveo assigned a team of two dedicated Retool developers to the project. The scope of work involved a deep understanding of the business requirements and an implementation phase that did not exceed two months.

Our Retool engineers developed the app in one month and three weeks. It enabled the progression of planning activities and the development of various reports related to client data, contracted services, and planning progress. The tool also established a centralized data collection process for travel itineraries, allowing for efficient tracking and status reporting.

Retool dashboards

Scope of work

Data Capture and Management

  • Develop an internal Retool app to collect and manage trip details, including destination, dates, and costs.
  • Implement features to capture personal data for each participant, such as name, birthdate, address, email, phone number, passport, and other relevant information.
  • Create a vendor or resource database with editable contact information, services, and other relevant data.
Retool app

Planning and Tracking

  • Establish a process for capturing travel itinerary data in one place.
  • Develop a tool to utilize this centralized data for planning and tracking activities, providing status updates and key date reminders.

Report and Dashboard Automation with Retool

  • Automate generating reports and dashboards to track itinerary development and deployment actions.
  • Develop 21 reports to analyze client/traveler data, contracted services, and planning progress.
  • Create three dashboards to present critical business metrics and data.
Retool report

Vendor and Service Management

  • Identify and manage vendor details, including dates, locations, and costs associated with services such as flights, lodging, transportation, tickets, and tours.
  • Automatically populate trip services using data from the vendor resource database.
Retool platform

Centralized Data Collection

  • Provide a centralized system to collect and analyze data from current and past trips.
  • Use this data for future marketing efforts and generate trip participant demographic insights.

Technology Stack

Backend Development

  • Retool: Used for developing the internal application and managing the backend database.
  • Retool DB: Used for data storage, managing client information, travel itineraries, vendor contacts, and other necessary data.

Frontend Development

  • Retool UI Components: Utilized to create user-friendly input forms, dashboards, and reports.

Results

Akveo produced a Retool app that addressed all the requests we outlined in our initial project document and delivered the project on time and within budget.

01

Enhanced Data Management

The application effectively captures and manages detailed client information, travel itineraries, and vendor contacts, centralizing all essential data in one place.

02

Dynamic Reporting Dashboard

Instead of creating 21 separate report screens, our team developed a single dynamic application. This application allows users to generate their reports and export them as PDFs.

03

Improved Planning and Tracking

Retool application facilitated efficient planning and tracking of travel itineraries, including key date reminders and status updates, ensuring timely actions and better itinerary management.

04

Positive Client Experience

L'Esperta received a user-friendly, on-budget, and on-time solution that exceeded initial expectations. Developer Retool application enhanced their ability to deliver customized travel experiences and manage their business more effectively.

Read more in our guide on how to create Retool dynamic tables here.

Quote
I was impressed by the exceptional organization of the project, from the introduction of the process to the execution of the work

Ashley Turney
Ashley Turney

Owner, L'Esperta LLC

Got any questions?
We are here to help

Cross

Contact us