Client overview

Our client is one of the largest consulting companies with its own SaaS product - Factory Intelligence Platform. This application integrates existing production and IT systems to provide comprehensive insights into manufacturing operations. Factory Intelligence is a manufacturing digitalization platform that streamline industrial operations and analyzing real-time telemetry data from plant-level devices.

Challenges

Manufacturers struggled with accessing and interpreting production data efficiently. Operators and plant managers need a fast and intuitive way to query real-time and historical data without navigating complex dashboards or relying on IT specialists.

Requirements

Factory Copilot requires seamless integration with SQL databases, PDF document processing, and REST APIs, leveraging Azure OpenAI (GPT-4) for natural language processing, an intuitive Angular-based UI, role-based security and encryption, real-time data retrieval, SAP connectivity, and scalability for large-scale industrial deployments.

Key Deliverables

Developing an AI chatbot to search for configuration guides and production orders across SQL databases, PDF documents, and REST APIs.

Region
Germany
Industry
Manufacturing
Project Timeline
5 months
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A partner who thinks along with you

I’ve worked with Akveo on multiple small and large-scale projects over the last few years. Akveo is innovative, agile, and reliable. If you are looking for a development partner who thinks along with you, you will enjoy working with Akveo.

Michael Bruns
Michael Bruns

Partner, PwC

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Technology stack

Selecting the right technology is key to building a successful product. Our team carefully chooses the best frameworks and languages to align with your project’s goals, ensuring efficiency, reliability, and scalability.

.NET
Angular
OpenAI
Azure Data Factory

Solution

To address these challenges, Akveo developed Factory Copilot, an AI-powered chatbot seamlessly integrated into the Factory Intelligence platform. Leveraging Azure OpenAI’s GPT-4, SemanticKernel, and Azure AI Search, Factory Copilot enables manufacturing teams to instantly access key production insights and documentation through a simple conversational interface.

Key Features

Real-time KPI Analysis

Operators can query performance metrics such as "What was the KPI X for machine Y last week?" and receive instant insights.

Production Order Tracking

The chatbot can retrieve recent production orders, e.g., "Show production orders created yesterday."

Device Configuration Assistance

Users can request setup guidance for specific equipment, e.g., "How to set up device X?"

Machine Status Monitoring

Operators can check device conditions and alerts, e.g., "What is the state of device X?"

Data Integration Across Sources

Factory Copilot interacts with SQL databases, PDF documents, and REST APIs to deliver comprehensive responses.

Results

01

50% Faster Data Retrieval: Operators and managers can now obtain real-time production insights in seconds instead of minutes.

02

Reduced IT Dependency: Employees no longer need to rely on IT teams to extract reports and analyze manufacturing KPIs.

03

Improved Decision-Making: Quick access to production data allows for faster response times, reducing downtime and inefficiencies.

Core Team

Evgeny Lupanov
Chief Technical Officer
Julieta Harutyunyan
Head of Quality Assurance
Olga Gorchichko
Business Analyst

Visuals

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Overall, we’re satisfied with the quality of work and the professionalism Akveo has brought to the project.

With the new tools, the client's operational workflow has become more efficient. Akveo manifests their professionalism by always delivering on time and being receptive to feedback. Besides their swift communication, what has been most impressive about the team is the quality of their outputs.

Derrick Li

Principal, Afore Capital

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