Retool Mobile Application

Learn how Akveo Retool developers worked with a major European spirits and wine retailer to build an internal mobile application. The application enabled managers to view profiles, track interaction history, manage tasks, and more. Post-launch feedback was overwhelmingly positive, as the Retool application streamlined internal processes, optimized purchasing request handling, and boosted overall efficiency.

Retool
Retool Mobile Application

Industry overview

Company Overview

Our client, a global wine and spirits industry leader, operates in over 160 countries and strongly focuses on premiumization and innovation to meet diverse consumer demands. They urgently needed a custom internal mobile application to enhance the efficiency and effectiveness of their private client managers and administrators.

About the project

Challenges

  • The client faced a highly constrained timeframe of 1.5 months for the application development and sought the right development partner to deliver the project on time, within budget, and with a high-quality standard.
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  • The project involved simultaneous work on finalizing the Retool mobile app mockups and integrating essential functionalities into the database. This added complexity to the development process, as coordination between design, Retool development, and database teams was essential to ensure smooth and timely progress.
  • The client expected a superior, flexible interface that could outperform the previous application.

Requirements

  • Develop the internal mobile application using Retool to leverage its low-code, rapid development capabilities. Ensure compatibility with iOS and Android devices to support client managers and administrators across different platforms.
  • Create a user-friendly, intuitive interface that improves upon the previous application, allowing client managers and administrators to navigate easily.
  • Ensure the app is scalable to accommodate potential future features and increasing users.
  • Provide comprehensive documentation covering app features, usage instructions, and troubleshooting. Offer training sessions or materials for end-users to ensure smooth adoption and optimal application use.

Key Deliverables

  • In 280 hours, develop a Retool-based mobile application tailored to the needs of private client managers and administrators.
  • The application should integrate with the client’s existing database to ensure accurate, real-time data for client profiles, interaction histories, and purchase records.
  • A period of post-launch support to address any immediate issues and ensure a smooth transition. Regular maintenance updates to keep the app functional, secure, and adaptable to any evolving needs.
Main tool
Retool

Additional tools
Project Timeline
1 month 3 weeks
Element

Akveo’s team, who was working on the project

Nikita Kravchenko
Nikita Kravchenko
Low-code Developer

Solution

Akveo used its Retool experts capabilities to rapidly develop a user-friendly, feature-rich app to address the client's urgent need for an internal mobile application. The Retool application provided seamless access to client profiles, interaction histories, and purchase details, empowering the team-to-office client relationships. Akveo Retool developers efficiently collaborated closely with the client, ensuring that the app’s design, functionality, and data integration met the required high standards within a limited timeframe.

Scope of work

Requirements Analysis and Planning

Mapped out required functionalities, including client profile access, interaction tracking, task management, and data export.

Application Design and Prototyping

Spent the initial 20 hours prototyping the Retool application and establishing design mockups. Worked iteratively with the client to refine the app layout and user interface for optimal usability.

Core Feature Development

Implemented core features, including:

  • Client Profile Management: Access and update client information.
  • Interaction History: View client interactions and communication records.
  • Purchase History: Review past purchases to personalize client engagement.
  • Task Management: Create and assign custom tasks aligned with client journeys.
  • Data Export: Generate reports and export client data for analysis.

Database Integration

We integrated the application with the client's database to ensure access to real-time client information and history.

Testing and Quality Assurance

We have implemented feedback from the client to address any issues promptly, ensuring a smooth go-live.

Deployment and Training

Provided documentation and training sessions to ensure easy adoption by client managers and administrators.

Technology Stack

Low-Code Platform: Retool (for rapid development and customization)

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Programming Language: JavaScript (for additional customizations and data handling)

Results

01

Increased Efficiency

The application significantly reduced the time required to manage client relationships by centralizing access to client information, interaction histories, and purchase data. This allowed managers to handle a higher volume of requests and interactions efficiently.

02

Streamlined Internal Processes

The new mobile app replaced the previous application with a superior, more flexible interface, optimizing workflows and enabling faster processing of purchasing requests.

03

Positive User Feedback

The client managers and administrators reported high satisfaction with the app’s ease of use and functionality, noting that it streamlined their daily tasks and improved client interactions.

04

Rapid Time-to-Market

Despite a limited timeline of 1.5 months, Akveo successfully developed, tested, and deployed the Retool application, meeting the client’s urgent needs without compromising quality.

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