Custom Retool App for Efficient Travel Management

About the project

Challenges

L’Esperta’s app project hit a major roadblock when their Retool developer walked away, leaving it unfinished. With the high season just around the corner, the stakes were high. They needed an expert team to pick up where things left off, finish the app quickly, and make sure their business could keep running smoothly.

Requirements

The app wasn’t just a nice-to-have—it was essential for L’Esperta’s day-to-day operations. It had to be intuitive and efficient, with tools that made managing schedules and client data easier than ever. Here’s what they needed:

Six forms to make entering trip details straightforward.
21 reports to track client info and analyze their services.‍
Three dashboards to give them an at-a-glance view of key business metrics.

Key Deliverables

To meet their goals, we built:

A Retool app that handled all their scheduling and data management needs.
Automated reports and dashboards to help them keep track of their progress and make better decisions.

Main tool

Retool

Retool was the perfect match for this project. It’s secure, easy to use, and lets us build apps quickly without compromising on quality. Using Retool, we created a multi-page app that brought together all of L’Esperta’s data, workflows, and reports in one place.

Additional tools

Project Timeline

One month, three weeks

Akveo’s team, who was working on the project

Ivan Bichan

Low-Сode Developer

Dmitry Sitnik

Head of Low-Code Department

Solution

L’Esperta was in a tricky situation. They’d started building an app to manage their client schedules and trip details, but their Retool developer left the project unfinished. With the tourist season fast approaching, they were under serious time pressure to get things back on track. That’s when they found Akveo through a Google search. After seeing our experience with low-code tools like Retool, they reached out to us for help.

We got straight to work. We put together a small team—just two Retool developers—who focused entirely on the project. They took the time to really understand what L’Esperta needed and worked closely with them to make sure everything fit their workflow. In less than two months, we had the app up and running. It pulled together all their key processes—trip planning, client data, and reporting—into one easy-to-use system. The result? They saved over 120 hours every month, and their operations ran much more smoothly.

Scope of work

To get the app right for L’Esperta, we focused on five key things: organizing their data, making trip planning simpler, automating their reporting, improving vendor management, and giving them tools to analyze their business better. Here’s what we did:

1. Simplified Data Management

We built a system that brought all their essential information into one place:

Trip details like destinations, dates, and costs were stored in an organized way so everything was easy to find.
Traveler information, including contact details and passport numbers, was securely stored and accessible when needed.
A vendor database made it easier to manage hotels, transport providers, and other partners without the hassle.

2. Streamlined Trip Planning

Planning trips became much easier with tools that:

Kept all travel plans in one centralized location.
Sent automatic reminders for deadlines like bookings and payments so nothing got missed.
Provided real-time updates to keep the team in the loop on trip progress.

3. Easy-to-Use Reports and Dashboards

We turned their data into something they could actually use with:

21 automated reports that helped them track trends, client activity, and service performance.
Three dashboards that gave a clear overview of upcoming trips, active clients, and overall performance metrics.
A PDF export feature to make sharing reports quick and simple.

4. Vendor Coordination

Managing vendors became straightforward with:

A database that stored vendor details—descriptions, costs, and dates—all in one spot.
Automated trip planning tools that pulled vendor data directly from the system, saving time and reducing errors.

5. Centralized Data Insights

The app didn’t just store data—it helped them understand it better:

They could see what their clients liked and which destinations were the most popular.
This insight helped them plan better marketing campaigns and offer more tailored services.

Technology Stack

Backend Development: Retool and Retool DB handled all the backend needs, including securely storing client and vendor details.‍
Frontend Development: Retool UI components were used to create simple, user-friendly forms, dashboards, and reports.

Results

The app we delivered didn’t just solve their immediate problems—it completely changed the way L’Esperta worked. Here’s what it accomplished:

Centralized Data Management

Instead of juggling different systems, all their key data—client details, trip info, and vendor contacts—is now stored in one place. This has cut down on errors and saved them hours of manual work.

Smarter Reporting and Dashboards

What used to involve 21 separate report screens is now handled by a single, dynamic tool. They can create custom reports in seconds and export them as PDFs for easy sharing. It’s faster, more efficient, and far less frustrating.

Streamlined Trip Planning

With automated reminders and real-time updates, trips are running more smoothly than ever. The team now saves over 120 hours every month—time they can spend on higher-value tasks.

Better Client Experiences

With more time and fewer headaches, L’Esperta can focus on creating exceptional travel experiences for their clients. This has helped strengthen their reputation and improve customer satisfaction.

Read more in our guide on how to create Retool dynamic tables here.

I was impressed by the exceptional organization of the project, from the introduction of the process to the execution of the work